covid-19 update

The time has finally arrived! We are so excited to be reopening our salon doors on Thursday 23rd July

While we were closed, we were busy preparing for our reopening with lots of new safety, hygiene and distancing measures in place. As such, we are kindly asking customers not to make an appointment if: 

• You have experienced any cold or flu symptoms in the last 14 days 
• Have been in contact with anyone with cold or flu symptoms in the last 14 days 

For your safety and to maintain social distancing, we ask that you attend your appointments as close to the appointment time as possible. Please do not turn up early for appointments as this may mean that you come into contact with other clients who are just leaving. You must attend your appointment alone.

We have increased the frequency of cleaning in the salon including making sure that common surfaces, toilets, door handles etc. are wiped clean using disinfectant products between regularly throughout the day.

All tools and equipment will be disinfected or sterilised in line with the specific manufacturers’ instructions for your safety.  

Wherever possible we will utilise single use items during a treatment that will be disposed of safely after use in order to protect you from cross infection. 

We will have hand sanitiser available for you to use when you come into and leave the salon.

We ask that you wear a face mask during your visit to the salon. If you forget to bring one you can buy one from us for £1. We will understand and not be offended if you wish to wear disposable gloves when you visit the salon and during your treatment if this is appropriate. 

Please don’t be surprised or upset if our staff use personal protective equipment (PPE) during your visit and during your treatment. This may include disposable gloves / facemasks / aprons where appropriate. 

We can confirm that the laundering of salon towels and uniforms is a priority we can assure you that all salon laundry is washed at 60 degrees C.

All disposable items are bagged and safely removed from the treatment area between every day.
Due to government guidelines there are some treatments that won’t be available just yet, such as all treatments on the face including lashes/ waxing/brows.
We are able to offer nail treatments, body waxing and body IPL only.
Until the government guidelines are changed we will have 2 members of staff providing the above treatments each Thursday 11am until 8pm and Saturdays 9am until 4pm.

We are ready and waiting for you and cannot wait to welcome you back into the salon again. Get ready for some much needed relaxation and me-time!

See you very soon!

The Lash Lounge